Terms of Service

Effective Date: January 1, 2025

1. General Terms

Welcome to Eryndra. By accessing or using our advisory and compliance assistance in environmental, social, and governance reporting, you agree to these terms.

2. Service Offerings

Our services include expert guidance and support for ESG reporting and sustainable compliance practices tailored to your organizational needs.

3. Use of Digital Resources

Access to our online materials, templates, and training modules is granted upon purchase. You agree not to reproduce or distribute this content without permission.

4. Purchase of Physical Items

Physical items available through our site are subject to availability. Title and risk pass to you upon shipment.

5. Fees and Payments

All fees are due as specified at checkout. We accept standard payment methods indicated at point of sale.

6. Refund Policy

The following outlines refund conditions depending on the type of offering you purchase from Eryndra.

6.1 Services

Service fees are refundable within 14 days of commencement if no deliverables have been provided. To request a refund, submit your request via our support page. Refunds are processed to the original payment method within 30 days of approval. You may request to reschedule a service session if you provide notice at least 48 hours before the scheduled time. Certain premium consultations are non-refundable due to the extent of preparatory research and customization; such sessions will be clearly indicated as non-refundable before booking.

6.2 Digital Products

Digital content, including infoproducts and online courses, may be refunded within 7 days of initial download or access activation. To proceed with a refund, visit our support page. Access to content will be revoked upon refund approval. Refunds are issued within 14 days of request.

6.3 Physical Merchandise

Merchandise purchased on our site may be returned for a refund within 30 days of delivery, provided items are returned in original condition. Return shipping costs are the buyer’s responsibility unless the item arrives damaged or defective. Initiate a return via our support page. Refunds will be processed within 21 days of receipt of returned goods.

7. Contact Information

Address: 350 West Georgia Street
Vancouver, BC V6B 6B1
Canada

Phone: +14164076251

Business ID: 454342793

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

9. Governing Law

These terms are governed by the laws of British Columbia, Canada.